All sales are final. We do not accept returns or offer refunds, as each book is manufactured on demand and printed specifically for your order. Because items are custom-made, they cannot be resold.
Free Replacement Policy: While we don’t offer refunds, we do provide free replacements if your order experiences any of the following issues: lost during tracked shipping, damaged during shipping, manufacturing error, missing items, wrong delivery address (when correct address was provided), wrong product, wrong specifications, or wrong quantity.
To request a replacement, contact us at info@imanioliver.com within 60 days of your order date. Please include your order number, a description of the issue, and photos if applicable.